

Updated On: 05 May, 2023 07:46 AM IST | Mumbai | Rajendra B. Aklekar
Officials say aim is to reduce disputes, conflict and make mode of payment easier for fined commuters

The body camera
Local train ticket checkers on Central Railway have been given bodycams and an app so that fined commuters can pay digitally. This is the first time that such an initiative is being developed to ensure transparency.
“The body cameras will help maintain transparency during ticket checking and prevent misbehaviour and violent reactions. The initiative will also help detect any discrepancy during ticket checking, particularly in the event of complaints and will further increase accountability, induce professionalism and protect staff from reputational damages,” Shivaji Sutar, Central Railway chief public relations officer, said.